Positions Available
Automotive locksmith/dispatcher
We are currently looking for an experienced automotive locksmith to join our team in a primarily workshop-based role. A large component of this role will be providing quotes and answering customer queries over the phone and online, and dispatching mobile service locksmiths effectively.
This role will suit a candidate who:-
- Has direct experience as an automotive locksmith
- Enjoys helping others
- Enjoys problem-solving and organising
- Has experience with customer service and communicates in a professional manner
Role Responsibilities
Primary:
- Quoting and scheduling jobs
- Liasing with customers face-to-face, and on the phone and online via our CRM system
- Growing business through excellent customer service
- Ordering parts and liaising with suppliers
- Maintaining and creating industry relationships
Secondary:
- On occasion, this role may be called upon to help with workshop-based locksmithing tasks such as:-
- Soldering & EEPROM work
- Running vehicle diagnostics & problem solving
- Cutting & programming replacement vehicle keys
- Rekeying vehicles
- Managing and processing inventory; preparing keys
Role requirements:-
- Qualification or equivalent experience as an automotive locksmith, or general locksmith with experience in the automotive specialty
- Experience dispatching mobile service teams will be highly regarded
- No criminal record (required to obtain a Class 2 QLD Security Provider's Licence)
- Current driver's Licence
Our Values
At Northside Car Keys, we pride ourselves on providing:-
- High quality workmanship
- Professional and respectful customer service
- A great working environment for our team
If you think this role might suit you, please contact us at [email protected] or 0429 002 444 to discuss further.