Limited Warranty Statement

General Terms

This warranty against defect is only valid for Northside Car Keys products that are new, or reconditioned and certified by Northside Car Keys, on the day of purchase, and for which you have an invoice providing proof of purchase.

Any service provided beyond the scope of this Warranty will be charged at Northside Car Keys’ current rates and conditions.

To the extent permitted by law, Northside Car Keys reserves the right to modify the terms and conditions of this Warranty, including fees at any time.

Warranty Period

Northside Car Keys expressly warrants this product will be free of operational defects in workmanship, programming and materials (“defect”) for the time period of 12 months (1 year).

Batteries being consumable items (if supplied as standard inclusion to your key) are not covered by warranty.

How to Obtain a Repair / Service Under This Limited Warranty

To obtain a service under this limited warranty, you may contact us by:
1. Sending us an email at [email protected]
2. Calling us at 1300 727 917

In order to pursue any service under this limited warranty, please be prepared to provide Proof of Purchase / transaction information including original date of purchase or service.

What is Covered

1. If the product fails during normal and proper use within its Warranty period Northside Car Keys will repair or exchange the faulty parts within the product, or the product itself. Repair or exchange is subject to the original item being unaltered.

2. This Warranty is personal to the person or organization that acquires the product and may not be transferred to a subsequent owner.

What is Not Covered

This limited warranty does not cover any damage, deterioration, or malfunction caused by alterations, modifications, improper or unreasonable use or maintenance, misuse, abuse, accident, neglect, excessive moisture, fire, improper packing and shipping (such claims must be made to the carrier), lightning, or other acts of nature.

This limited warranty excludes any damage, deterioration, or malfunction caused by the
installation or removal of this product from any installation, any unauthorized tampering with this product, any repairs attempted by anyone not authorized by Northside Car Keys to make such repairs, or any other cause not directly related to a defect in materials, workmanship, or programming of this key.

Limitation of Liability

The maximum liability of Northside Car Keys under this limited warranty shall not exceed the actual purchase price paid for the product. To the maximum extent permitted by law, Northside Car Keys is not responsible for direct, special, incidental or consequential damages resulting from any breach of warranty or condition, or under any other legal theory.

Need help?

Contact us for questions related to refunds and returns.